Eclipse Paving Ltd
Company terms & conditions of contract, guarantee, and privacy policy.
Copyright © 2026 Eclipse Paving Ltd — All Rights Reserved.
In addition to its statutory obligations, Eclipse Paving Ltd (known as the company) warrants a 10 year period on completion of the contract. The company will make good free of charge any defects which are due to faulty workmanship or materials, provided the facility is treated with reasonable care and any maintenance instructions have been adhered to. Written notice of any claim against this warranty must be received within 14 days of the expiry of the warranty period.
If you wish to cancel the contract you must do so in writing within the 14 day period of the contract being signed and must be delivered personally, or sent by electronic mail. After the 14-day period the customer will not be entitled to their deposit being refunded.
The prices specified in the quotation are based and priced per job — not by how many days — and cover wages, materials, plant hire and taxes prevailing at the rate of quotation. Prices are valid for 3 months from the date shown in the quotation except where PC sums are shown. Adjustments are to be made to the quotation on completion of the work.
The company agrees to provide the equipment and/or execute the works set out in the quotation at the price and in the manner of payments specified. The contract shall not be made until the purchaser has agreed to the quotation, payment schedule and terms and conditions by making a deposit payment.
The company shall be entitled to payment as follows: (a) 25% deposit 14 days before start of any installations. (b) 50% on completion of preparation works — no further works will be carried out until this payment is received. (c) The remaining balance shall be payable on the day of completed works and will be taken via your method of deposit payment if required by the company.
In the event of the purchaser failing to make payment as required, the company shall be entitled to charge interest on a daily basis until payment has been received at the rate of 3% above the Bank of England minimum lending rate prevailing during the period of such default.
Any planning permission, building permits or terms where required shall be obtained by the purchaser and charges related thereto paid directly to the relevant authority.
In carrying out preparatory work on site, implementing the contract and clearing the site on completion, every possible care will be exercised by the company to minimise disturbance caused by vehicles, plant and all equipment using the access route to reach the working area and the area immediately around the site.
The company shall not be liable for any delays beyond its reasonable control including inclement weather, unreasonable site conditions, third-party suppliers, or disputes with third parties. Delay by other contractors engaged by the purchaser not referred to in the contract shall be charged at £1,700.00 per day. Where authorised extras, local combinations of workmen, strikes, lock-outs or difficulty in obtaining materials cause delay, the company shall not be liable and the purchaser shall allow a fair and reasonable extension of the completion period.
In the event of any dispute arising during or subsequent to completion of work, the purchaser shall not be entitled to withhold any payment whatsoever. The company will rectify or replace the work which is subject to the said dispute.
The quotation is based on the assumption that excavation will be in normal sub-soil and that no hidden obstacles will be encountered. If rock, running sand, unstable ground, excess water or any other unforeseen circumstances and/or services (water, gas, electricity, telephone, drainage etc.) not previously advised are encountered, the company reserves the right to charge for the additional works involved.
The company reserves the right upon excavation, if a suitable sub-base is found below the surface, not to renew it and to use the existing sub-layers without any reduction in costs to the final quotation price.
We endeavour to provide a seamless finish to the surface; this is not always possible and in such circumstances a joining or expansion strip may be required.
The guarantee does not cover damage caused by tree roots or deformation of any underlying structural layers or sinkage. Whilst resin bound surfacing is porous, it is only as porous as the natural soils will allow and in some circumstances will puddle for a short period of 1–7 hours until it disperses into the sub-soils.
Hairline fractures may occur in infrequent cases; this will not affect the overall performance of the surface and cannot be regarded as a defect. Any severe cracking forming within the surface will be mass filled by the company.
The nature of the materials and processes used make it unavoidable that apparent variation in texture and colour of the resin stone surface material may occur. The company cannot guarantee colour and texture matching to closer tolerances than those inherent in the materials and processes used. Once the surface is laid, over a period of time it will lose its shine and give a matt natural stone look.
The purchaser is responsible for providing complete, free and easy access to the working area for materials, machinery and the provision of all necessary electrical, water and other services. Any additional cost incurred through the purchaser not providing such access shall be chargeable at £900.00 per day, unless agreed in writing.
Natural stone and block products may exhibit apparent variation in size, texture and colour due to being natural materials. Concrete and stone products require a curing period after laying. The company will advise the purchaser on precautions at handover. The company cannot be held responsible for any damage resulting from failure to follow these instructions.
Subject to the provisions of the Unfair Contract Terms Act 1977, the company shall not be liable for any damage, loss or personal injury whatsoever arising consequentially upon or incidental to the use of works referred to in the quotation, either during the period of construction or at any time thereafter.
Without prejudice to any remedies that the company might have in the cancellation of an order by the purchaser, the company reserves the right to recover such costs as have been incurred.
The contract is accepted subject to a satisfactory survey being carried out by the company.
Where part of the work is being carried out by the purchaser, our price is based upon this work being carried out in a workmanlike manner and strictly to the agreed time schedule. Additional costs in our work due to bad workmanship or hindrance on the part of the purchaser's workmen will constitute an extra charge.
Where extra work is ordered by the purchaser, either in writing or verbally, this order will be confirmed by the company in writing, email or text message. Unless rescinded within seven days, the order shall be treated as confirmed. Wherever possible, quotations will be submitted for additional work and variations as the contract proceeds.
The company shall not be held responsible for minor departures from the contract specifications or drawings made necessary by site conditions or unforeseen circumstances.
We endeavour to make the new surface as level as possible. We allow the surface to have a tolerance of 20mm per metre. Under artificial light, due to the coloured shiny surface, there can be unavoidable apparent variation in level, texture and colour. The company cannot guarantee level, colour and texture matching to closer tolerances than those inherent in the materials and processes used.
This contract shall be subject to the jurisdiction of the English Courts and construed according to English Law. Any dispute arising under it shall be referred to an arbitrator appointed by the parties, and where in default of agreement, by the President for the time being of the R.I.B.A., whose decision shall be final and binding. Such reference shall be a submission to the Arbitration Act 1950 or any statutory modification or re-enactment thereof.
Any variation in the conditions must be agreed by the contractor and purchaser before commencement of the work and, to be valid, shall be signed by all parties concerned.